• Assist with conducting detailed site assessments to estimate the requirements for HVAC equipment installation. • Collaborate with project managers and engineers to develop installation plans and timelines. • Evaluate site conditions • Develop detailed project installation plan which includes the replacement HVAC unit and ancillary items such as gas piping, electrical, and ductwork modifications that may be needed • Develop ancillary quotes from internal and external parties to produce entire project cost estimate • Ensure all installations meet industry standards and company quality guidelines. • Conduct quarterly (estimated) site inspections to monitor site conditions and plan for any issues that may arise during the installation process. • Willingness to travel up to 25% (estimated) to various job sites across the region to better understand site conditions and project scopes • Works within the company Work Order Management system to ensure work orders are sent to all Energy Force technicians • Reviews installation surveys to ensure all required scope completion from technicians • Provide excellent and timely customer service through phone, email, and chat • Ensure utmost customer satisfaction (internal and external to Budderfly) throughout the Budderfly and Energy Force work order systems • Works to improve customer satisfaction throughout the Energy Force installation process