• Define and evangelize the long-term product vision, strategy, and roadmap for DocSend. Balance the roadmap between foundational improvements and delivering features to ensure the most value is delivered to users. • Become an expert in our customers — understanding the needs of each customer segment through primary research and data insights. • Own complex, multi-quarter initiatives end-to-end, from defining product specs and success metrics to driving cross-business execution, and sharing insights and learnings throughout the organization. • Drive business results. Using your knowledge of our customers and business goals, you will clearly identify problems, develop solutions, and estimate the impact of delivering them. During execution will you will navigate challenges to deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal stakeholders. • Communicate clearly and crisply with leadership, articulating tradeoffs and strategic rationale while driving alignment through both formal processes and scrappy execution.