• Provide premium DB2 Systems Programmer support and services to Ensono mainframe clients as they relate to Mainframe DB2 systems. • Perform mainframe database software upgrades coupled with administration and tuning to support customers’ DB2 environment. • Work with vendor personnel to achieve timely solutions of database problems. • Responsible for day-to-day database maintenance such as creating backups, performing restores, monitoring file extent growth, scheduling reorganizations, creating and maintaining DR procedures and overall support of customer needs and requests. • Perform a variety of database optimizations that will include general reporting and analysis of the efficiency of the database configuration and periodic review of database performance. • Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to DB2. • Provide primary support for reported problems related to DB2 table spaces. • Provide key support for customer migration services (new customer transitions) as they pertain to DB2 and related OEM software products. • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. • Adhere to a schedule that efficiently manages resources and allows timely implementations.