• Assist with resolving cases by gathering and organizing information needed for assessing settlement opportunities and preparing draft requests for settlement approval. • Resolve routine legal issues under the guidance of senior legal personnel. • Open and maintain matters in case management system, including handling incoming mail and service of process. • Assist in reviewing pleadings served by third parties or prepared by outside counsel, including but not limited to summons, complaints, affidavits, answers, motions, orders and judgments. • Assist with preparing discovery responses and coordinating with business units. • Review various legal documents for accuracy and completeness including gathering information required, making corrections and resolving discrepancies. • Manage document subpoenas by collecting responsive records and preparing formal responses. • Oversee the full lifecycle of capped fee and non-material matters, including performing initial assessment to select from preferred counsel and ensuring proper opening, referring to counsel, monitoring progress, ensuring timely advancement and closing. • Secure key personnel for mediations, depositions, and other events that require in person, telephonic or virtual appearances. • Coordinate and manage correspondence with outside counsel, third-party entities, and business units in a timely and appropriate manner. • Oversee adherence to loan servicing agreements and delegated authority matrixes. • Conduct factual research including gathering relevant information from a variety of resources. • Prepare check requests, vendor payee forms, IT access and change forms, and FedEx labels. • Conduct pre-claim title review including reviewing title records, organizing documents, creating chronologies, preparing and submitting title claims, monitoring for response from insurers and working with carrier retained counsel. • Serve as liaison between outside counsel, internal departments, in-house attorneys, and other stakeholders. • Provide legal and administrative support to departmental staff, including scheduling meetings, managing phone communications and assisting with projects. • Maintain calendar of events and key deadlines. • Maintain matter-related reports (quarterly, monthly, and ad hoc) and assist with ensuring their accuracy.