BizIQ - Smart Growth Marketing

Increase your Business Marketing IQ with the #1 Rated Small Business Digital Marketing Firm in the USA.

Account Manager, Digital Marketing

Digital MarketingDigital MarketingFull TimeRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

34 days ago

Salary

$45K - $55K / year

Bachelor Degree3 yrs expEnglish

Job Description

• As an Account Manager you will be responsible for ensuring the growth, success and satisfaction of our marketing services customers. • Leverage your experience as an AM and serve as the primary point of contact, proactively addressing customer needs, resolving issues, building value, growing revenue by recommending enhanced services and fostering long term relationships. • Provide strategic guidance, optimize campaign performance, and drive customer retention, revenue retention, revenue growth. • Develop lasting relationships and communications with customers and regularly communicate to provide updates and gather feedback. • Analyze campaign performance data and provide actionable insights to clients that lead to engaging conversations and digital marketing recommendations.

Job Requirements

  • 3+ years of account/client management and customer success experience in a client facing role.
  • Strong track record of achieving retention (>96%) and growth targets that lead to driving business growth.
  • Digital Marketing Experience strongly preferred but not required.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Bachelor’s degree in business, marketing, or a related field is a plus.
  • At least 3 year experience with CRM tools and Microsoft Office Suite

Benefits

  • Four Medical plans (with Company HSA Contribution)
  • MetLife Dental plans
  • Vision plan
  • Life Insurance
  • Disability Insurance
  • Paid Time Off: PTO accrued annually, paid and floating
  • Paid Parental Leave
  • Retirement Savings: 401K
  • Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including amazon gift cards or other prices.
  • Award Winning Culture: A fun, energetic workplace, with quarterly culture initiatives

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