• Serve as the executive for assigned clients, building trusted relationships with C‑suite and senior client leaders • Own overall client satisfaction, retention, and long‑term partnership success • Lead executive‑level communications, business reviews, and ongoing strategic alignment conversations • Drive achievement of contractual, operational, and financial performance metrics across revenue cycle domains • Analyze trends, KPIs, and root‑cause issues; partner with internal leaders to develop and execute corrective action plans • Ensure visibility, transparency, and accountability around performance outcomes • Collaborate across front‑end, mid‑cycle, and back‑end operational leaders to ensure cohesive delivery • Lead through influence rather than direct authority, coordinating cross‑functional teams to drive results • Provide oversight during client onboarding, go‑lives, and major transformational initiatives • Travel approximately 50% nationwide to client sites • Represent the organization professionally and confidently in executive and operational forums • Coach, mentor, and support Partnership Success leaders and client‑aligned operational executives as appropriate. • Reinforce partnership best practices, leadership behaviors, and a strong client‑first mindset.