• Acts as the primary resource for assigned profile of larger and more complex providers • Establish, oversee, and maintain provider risk management and positive relationships • Supports high value initiative activities • Drives the implementation of internal and external solutions to achieve provider satisfaction, cost targets, and network growth • Collaborates cross-functionally to ensure resolution of escalated issues or projects for assigned provider systems • Monitors performance and adherence to scorecards and payout schedules • Educates internal and external parties as needed to ensure compliance with contract policies and parameters • Meets with key providers periodically to ensure service levels are meeting expectations • Manages the development of agenda, validates materials, and facilitates external provider meetings • May collaborate on implementation of large provider systems to manage cost drivers and execute specific cost initiatives