• Build and maintain a network of sources to identify new sales leads. • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory. • Negotiate and close sales opportunities. • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions. • Demonstrate the functions and utility of products or services tailored to customer needs. • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools. • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams. • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly. • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction. • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements. • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools. • Provide periodic and accurate territory sales forecasts and reports. • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads. • Monitor market trends and competitor activity to inform sales strategy. • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service. • Demonstrates professionalism, resilience, and a positive attitude in all interactions. • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback. • Encourages knowledge sharing and teamwork to drive collective success. • Introduces and promotes effective sales techniques and/or tools to improve team efficiency. • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements. • Provide mentorship and training for other members in the department. • Manages the performance of direct reports if applicable. • Perform other duties as assigned.