ExactCare

A national medication management and long-term pharmacy provider for people with complex, chronic needs

Onboarding Coordinator

Full TimeRemoteTeam 501-1,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

25 days ago

Salary

Not specified

Associate DegreeEnglish

Job Description

• Call on prospective patients daily and schedule them for in-home assessments with our Clinical Liaison field representatives • Handle inbound calls from both patients and referral sources • Accountable for daily and weekly goals for assessments scheduled • Communicate effectively with patients • Work independently and also as a key member of the entire team • Maintaining constant contact with referral sources, field personnel and internal associates • Place scheduled assessments on the field representative calendar • Document all calls, tasks and appointments in Salesforce • Create positive first impression of ExactCare and the unique services we provide • Monitor and track daily assessments, assemble marketing materials, and conduct quality assurance calls • Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed.

Job Requirements

  • Associate's degree or equivalent experience
  • Previous sales, marketing, or customer service experience
  • Previous outbound/inbound call center or scheduling experience, preferred
  • Previous cold calling experience, preferred
  • Working knowledge of MS Office and Salesforce (or similar software experience)

Benefits

  • medical/dental/vision
  • flexible spending
  • company-paid life insurance
  • short-term disability
  • voluntary benefits
  • 401(k)
  • Paid Time Off
  • paid holidays

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