• Own and manage the Founder’s calendar, including daily priorities, meetings, and reminders. • Act as gatekeeper and triage the Founder’s inbox to prioritize high-priority items. • Coordinate invoicing follow-ups and ensure invoices are tracked and paid on time. • Manage customer communications post-sale, including shipping updates and check-ins. • Handle customer service coordination for issues like missing items and shipment problems. • Prepare and send templated communications related to orders and support. • Coordinate logistics for conferences, including travel and exhibitor requirements. • Document and organize processes, SOPs, and shared files for improved clarity.