• Create, modify, and maintain Epic user records and assign appropriate security based on IS best-practice standards • Review, update, and manage role-based access requirements to ensure least-privilege access • Troubleshoot and resolve complex user access and security issues in a timely, customer-focused manner • Communicate clearly and professionally with peers, leadership, and end users regarding access requests, issues, and resolutions • Support small and large-scale Epic Security and provider file projects • Develop, maintain, and update knowledgebase articles and process documentation • Participate in security audits, reviews, and ongoing process improvement initiatives • Perform additional duties as needed to support the success of the IS Security team