wisp

We offer fast and effective treatment to get you back to the life you love.

Clinical Operations Manager – Director

Clinical OperationsClinical OperationsFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

72 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Lead clinical workforce capacity and surge planning • Partner with clinical leadership and finance on headcount planning and staffing models • Define, build, and maintain clinical operations metrics, dashboards, and reporting • Continuously monitor operational data to proactively identify bottlenecks • Collaborate cross-functionally with peers in licensing, credentialing, and onboarding

Job Requirements

  • Experience managing data-driven clinical operations in a telehealth care environment
  • Prior experience working at a telehealth or digital health startup
  • Owned or partnered on clinician capacity modeling, staffing plans, and utilization forecasting
  • Comfortable defining KPIs, building dashboards, and using operational metrics to guide decision-making
  • Understanding of how telehealth clinical operations decisions influence product, finance, compliance, and patient experience
  • Skilled at communicating complex operational data and recommendations to cross-functional partners and senior leadership
  • Highly organized, analytical, and proactive
  • Comfortable operating in ambiguity and taking ownership

Benefits

  • Health insurance
  • Participation in company events
  • Professional development
  • Remote work options

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