• Integrating Kontakt.io with hospital systems such as EHR/EMR, ADT, nurse call, staffing, and operational platforms • Supporting and validating integrations using APIs, HL7, FHIR, or other healthcare data exchange methods • Mapping real clinical workflows to system data flows and configurations • Partnering closely with Deployment Project Managers during implementation • Supporting deployment planning, integration testing, go-live, and stabilization • Participating in onsite or remote customer sessions as needed • Acting as a technical bridge between hospital IT, clinical stakeholders, and internal teams • Explaining integration behavior, limitations, and tradeoffs clearly and honestly • Helping customers understand how to operationalize integrations effectively • Diagnosing and resolving integration issues in production environments • Supporting post-deployment optimization and expansion use cases • Documenting integration patterns, risks, and best practices for scale • Providing grounded feedback to Product and Engineering based on field reality • Helping shape integration standards, tooling, and deployment playbooks • Improving repeatability and reducing deployment risk over time