• Partner with Product and Operations teams to provide guidance on new and existing home equity offerings, with a focus on state lending regulatory requirements • Participate in risk assessments, including control testing and remediation validation • Complete monitoring and compliance testing activities on a designated schedule, focusing on origination and servicing requirements such as state-specific disclosures, payoff statements, quarterly account statements, and default handling – including preparing reports and summarizing findings for stakeholders and senior management • Maintain current working knowledge of federal, state, and local regulations applicable to home equity investments, including Regulation Z (TILA), Regulation X (RESPA), Regulation B (ECOA), Regulation C (HMDA), FDCPA, and SCRA/MLA • Partner with business teams on issue remediation, including identifying open risks and ensuring operational changes are implemented to prevent future issues • Provide expert regulatory advice on compliance program elements • Monitor internal controls and establish testing programs within Servicing and Operations to ensure compliance with laws and regulations • Review communications and documentation templates for adherence to regulatory requirements • Assist in reviewing and resolving customer complaints related to servicing activities, identifying root causes, and documenting remediation as needed • Develop and deliver compliance training and communications for employees • Stay current on the broader regulatory environment, industry standards, and best practices for financial institutions