Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. Our culture offers stability, trust, and support that people need to do the job and feel connected to the work they do. Gainsters love working here for several reasons.
Senior Manager, Professional Services Operations
Location
New York + 4 moreAll locations: New York, Rhode Island, South Carolina, Tennessee, Texas
Posted
66 days ago
Salary
$140K - $150K / year
Job Description
Job Requirements
- 7+ years in PS Operations, Deal Desk, or RevOps with experience managing operational workflows in a PS business
- Experience with PSA platforms
- Experience executing AI and automation initiatives in operational workflows
- Proven ability to lead distributed teams and collaborate effectively with cross-functional partners
- Strong operational discipline and comfort working in a multi-product environment
- Experience maintaining enablement materials such as offer guides, playbooks, and positioning briefs for Sales and partners
Benefits
- fully covered medical premiums (employee-only)
- flexible PTO
- 401(k) plan
- dental and vision coverage
- remote work options
- $10,000 lifetime fertility stipend
- access to coworking spaces around the globe
- dedicated Recharge Holidays - one long weekend each quarter to relax and reset
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