• Serve as the primary delegate for K12 and Higher Education Google for Education and Chrome Enterprise Newsletters. • Send monthly content submission requests and work cross-functionally with central, regional, and cross-Google stakeholders to ensure content is submitted on time. • Proofread and edit submissions to align with Google’s voice. • Write monthly editorial introductions and coordinate across Marketing and Brand for necessary approvals. • Coordinate with marketing operations for on-time deployment. • Identify opportunities to improve newsletter engagement and execute content and layout experiments to optimize performance. • Manage established customer lifecycle programs, ensuring content reflects the latest product updates, events, and launches. • Own customer program expansion into priority international markets, collaborating with regional stakeholders for execution. • Maintain accurate campaign performance reporting hygiene; monitor engagement metrics and escalate technical issues. • Provide quarterly updates to global and regional stakeholders, sharing insights from program metrics.