Veeva Systems
The Industry Cloud for Life Sciences
Sales Support Analyst
Location
United States
Posted
66 days ago
Salary
$50K - $85K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Build trusted relationships through direct communication with Veeva Sales, Finance, and Operations teams and with the Customer
• Create and process subscription and renewals opportunities and quotes in a timely and accurate manner
• Answer customer questions about the order process and provisioning status
• Collect relevant documentation to close out opportunities
• Daily navigation in a CRM system, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes
• Working on special projects, as needed
• Act with urgency, integrity and a focus on the customer
Job Requirements
- University degree (BA, BSc, BBA) or equivalent work experience
- 2+ years in a sales supporting function or a customer support environment
- Strong written and oral communication skills in English
- Intermediate Excel Skills
- Experience working in a CRM system
- Strong organizational and time management skills, attention to detail
- Must be highly self-motivated and able to work independently
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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