• Manage prior authorizations and related administrative paperwork • Document new patient and referral intake • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers. • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation. • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional. • Assist in analyzing healthcare data, preparing reports, and maintaining records. • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality. • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician. • Ad hoc tasks