ezCater is the world’s largest online marketplace for business catering.
Staff Software Engineer, Customer Service
Location
Massachusetts
Posted
66 days ago
Salary
$185K - $232K / year
Job Description
Job Requirements
- 7+ years of professional development experience, with a focus on backend technologies and building services using Go, Ruby on Rails, Java or similar languages.
- Proven expertise building APIs using GraphQL and REST.
- Demonstrated success integrating with common customer service software and tools, including but not limited to Salesforce Service Cloud, Zendesk, HubSpot, and others.
- Exposure to contact center tooling like Twilio and Amazon Connect is a plus.
- Experience designing backend systems specifically for Salesforce integration.
- Excellent written and verbal communication, with a commitment to quality documentation.
- Eagerness to give and receive feedback in a collaborative learning environment.
Benefits
- Market competitive salary
- Stock options
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from office or home
- Opportunities for career growth
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