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WordPress Support Developer

Support EngineerSupport EngineerFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

67 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishJava ScriptWord Press

Job Description

• Handle ongoing website support tickets, including bug fixes, layout issues, and small functional updates. • Maintain and update WordPress websites, ensuring content is added, formatted, and published correctly. • Implement content updates provided by internal teams (pages, blog posts, landing pages). • Troubleshoot common WordPress issues related to themes, plugins, performance, and responsiveness. • Work with basic HTML/CSS and JavaScript to adjust layouts and fix front-end issues when needed. • Support integrations with third-party tools, APIs, and CRMs when required. • Perform basic server / hosting checks (site uptime, errors, plugin conflicts, backups — not deep DevOps). • Ensure websites remain secure, up to date, and well-organized. • Collaborate with non-technical team members and communicate clearly about timelines and fixes. • Document fixes, changes, and recurring issues for internal reference.

Job Requirements

1–3+ years of hands-on WordPress experience (support, maintenance, or development).
Strong experience managing WordPress themes, plugins, and content updates.
Working knowledge of HTML, CSS, and basic JavaScript.
Comfort troubleshooting common website and plugin issues.
Experience working with support tickets or task-based workflows.
Basic understanding of hosting environments, domains, and website performance.
Familiarity with CRMs or tools like HighLevel is a plus (nice to have, not required).
Bonus: experience working with platforms similar to my.quo.com or custom web portals.
Strong written communication skills in English.
Reliable internet, strong attention to detail, and an ownership mindset.
Ability to work remotely with overlap in U.S. business hours.

Benefits

Competitive monthly compensation in USD, based on experience.
100% remote work with long-term stability.
Placement with a U.S. client that values reliability and consistency.
A role focused on real execution — not over-engineering or unnecessary complexity.
Growth potential as the client’s platform and needs expand.