Upstart

Our mission is to enable effortless credit based on true risk.

Director of Brand Social

DirectorDirectorFull TimeRemoteTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

66 days ago

Salary

$183K - $253.3K / year

10 yrs expEnglish

Job Description

• Create a distinctive, recognizable Upstart social persona and consistent presence across platforms. • Build measurable growth in reach, engagement quality, creator program impact, and campaign extension performance. • Stand up repeatable systems (OKRs, dashboards, rituals) that make social scalable over time. • Set content strategy and activation roadmaps to support and achieve brand messaging goals • Establish the roadmap, budget, and hiring plan to grow the function responsibly.

Job Requirements

  • 10+ years of experience across social media, content, brand, or community leadership with at least 5 years spent managing teams
  • Proven experience building or scaling a social function including: strategy → operating model → execution → measurement
  • Demonstrated success using social content to drive brand and business outcomes (awareness, consideration, engagement, or conversion).
  • Experience developing business cases, setting and managing budgets, forecasting impact, defining KPIs, and communicating results to senior leadership.
  • Hands-on proficiency with a modern social stack including: Publishing and management (Sprout, Sprinklr, or equivalent), Listening and monitoring (Brandwatch, Sprinklr, or similar), Attribution and measurement integrations Salesforce, HubSpot, or similar)

Benefits

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
  • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

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