• This role leads a portfolio of programs that unify Availability, Commissioning, Ops, and Design to turn events into operational and engineering improvements. • Scope of Programs Post Event Action Item Closure drive findings to closure after incidents/events and verify sustained fixes. • Continuous Design Improvement ensure lessons learned during the operational cycle of a data center flow back into design standards and specifications. • Commissioning Handover establish and manage the structured handover of open items and risks. • Event Role Definition codify roles/responsibilities and decision paths during events. • Reporting & Governance manage recurring reports and reviews that demonstrate SLA compliance to customers. • Program Leadership & Execution Build and manage detailed program plans, roadmaps, and backlogs; set milestones, dependencies, and measurable outcomes. • Develop dashboards and reporting. Run weekly/biweekly cadences (standups, risk reviews, stakeholder syncs) and quarterly business reviews; publish clear status, decisions, and blockers. • Anticipate bottlenecks; drive escalation paths and tradeoffs between reliability, schedule, and cost; maintain a prioritized risk/issue register.