• Develops and maintain a comprehensive understanding of all Card Brand rules and network regulations related to Payment Acceptance and risk business line activities. • Ensuring Bank is in Card Brand compliance and work to implement recommended best practices. • Maintains compliance data and reporting on PCI compliance validation progress across the organization for Merchants, Partners, Vendors and Third Parties. • Communicates with Merchants, ISOs and Card Brands to assist and facilitate resolution of data compromises and security incident response. • Completes Retro Match Searches. • Prepares and submit Monthly, quarterly and annual Card Brand reporting. • Submits ISO and/or merchant registrations as appropriate. • Assists with Periodic reviews and portfolio oversight as necessary. • Tracks the status of merchant non-compliance and follow through to resolution. • Assists with merchant data compromise and security incident response. • Provides guidance and respond to daily inquiries from peers and ISO partners. • Prepares key points for presentation to management pertaining to non-compliant customers that pose heightened risk to the Bank. • Maintains accurate and thorough documentation and audit trails of merchant assessments, reports, etc. in a timely manner. • Provides updates to internal and external staff and partners related to updates and changes to Regulatory and Card Brand rules. • Ensures Merchant Service Policies and Procedures meet Card Brand rules and regulations. • Assists with preparation of on-site visitations to third party payment processors and coordinates audits performed by the business line, Third Party Risk Management and Financial Crimes Risk Management. • Ensures proper communication and compliance of company and regulatory policies affecting areas managed. • Embodies the TRAC Values and Critical Behaviors (Teamwork, Relationship, Authenticity, Commitment) as core principles, using them to guide daily interactions and decision-making. • Completes administrative tasks with a sense of urgency, including required Bank Compliance Training. • Responds to internal and external inquiries via email, phone, or messaging platforms in a timely and professional manner. • Positively represents the Bank through ethical conduct and community involvement. • Demonstrates an understanding of and commitment to EEO policies. • Fosters a respectful, inclusive workplace by valuing cultural differences, preventing harassment of any kind, and supporting a diverse workforce. • Ensures adherence to all Bank policies, procedures, and processes, along with applicable state and federal laws, rules, and regulations, ensuring confidentiality and data privacy while carrying out AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) responsibilities specific to the role.