• Design, implement, and support secure, scalable endpoint management primarily for macOS and iOS/iPadOS devices. • Lead MDM and MAM solutions via Microsoft Intune. • Integrate and optimize Jamf. • Operationalize Apple Business Manager for automated enrollment and app licensing. • Define enrollment strategies, ownership models, and policy baselines for devices. • Build and manage configuration profiles and compliance policies. • Partner with IT Support teams and Security to ensure optimal device performance. • Document processes and troubleshooting steps in knowledge bases.