• Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of accountability for project success • Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations • Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters • Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders • Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones • Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics • Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies • Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination • Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer-specific needs and organizational constraints