• Own and execute strategy, aligning it with business priorities across ecommerce, retail, operations, finance, and customer experience. • Establish and track key performance indicators (KPIs) along with feedback to inform continuous improvement. • Lead steering committee to review identified opportunities to leverage technology for efficiency, better customer experience, and competitive differentiation. • Lead system integrations with a focus on Shopify, NetSuite, 3PL systems, and customer service platforms. • Ownership of data flow connections and accuracy across platforms. • Ensure data integrity, risk management, and adherence to business standards. • Continuously improve business continuity planning, including cyber security, data security, and disaster recovery. • Deliver highly responsive onsite and remote helpdesk technology support. • Partner with business leaders to identify technological needs and ensure IT initiatives support key business drivers. • Oversee the technology operating budget and technology contract negotiations. • Lead evaluation, negotiation, and managing of vendors. • Build and lead a small but mighty team to support the business and enable reliable and consistent execution. • Use data to drive decision-making and continuous improvement in the tech team. • Manage the intake process of requests spanning software implementation to ad-hoc needs.