• Drive customer programs from concept to production and turn expectations into successful outcomes. • Serve as the primary program contact for assigned customers, building strong relationships and maintaining clear communication throughout the product lifecycle. • Lead program planning, execution, and risk management to ensure on-time delivery, product quality, and financial performance. • Translate customer requirements and commercial agreements into executable internal program plans integrating engineering, purchasing, operations, and quality. • Own program cost, including tooling, material, engineering hours, and launch expenses; partner with finance and sales to monitor program profitability. • Identify program risks early and develop mitigation actions to protect schedule, cost, and technical deliverables. • Maintain accurate status documentation including program timelines, open issues, risk registers, and customer action logs.