Open source password management solutions for individuals, teams, and business organizations.

Operations Associate

OperationsOperationsFull TimeRemoteTeam 51-200Since 2016H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

66 days ago

Salary

$60K - $80K / year

Bachelor Degree1 yr expEnglish

Job Description

• Customer Relationship Management (CRM) data cleansing to improve consistency and accuracy • Day-to-day management and development of the Bitwarden HubSpot instance, including process improvements and automations • Review and staging of marketing communications, and support for marketing events • Management and resolution of applicable customer support requests (documentation requests, redirection to sales, etc.) • Supporting daily, weekly, and monthly reporting and data auditing tasks • Maintaining documentation for Sales and Marketing Operations processes • Contributing to a variety of meetings and project sessions with leadership and stakeholders from other departments

Job Requirements

1-3 years of experience in Sales or Marketing Operations
1-3 years CRM administration experience (HubSpot strongly preferred)
Experience leveraging data to improve processes
Ability to absorb new knowledge on a daily basis
Ability to multitask and complete projects in an expeditious and comprehensive manner
Ability to clearly communicate and work well with others
Ability to understand tools: databases, order entry, Stripe, Excel
Experience interacting with software vendors (product evaluations, relationship management)
Willingness to support AI agent and workflow development
Possess an upbeat attitude
Self-motivated and willing to learn
Exceptional written and verbal communication skills
Detail-oriented
Strong time management and organization skills
Ability to understand and work in the following applications/platforms: G Suite, MS Excel, Asana, Ninetailed/Contentful, and HubSpot

Benefits

A few reasons to work with us
The Bitwarden user community loves us, and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone, from our friends and family to the world’s largest organizations.
Become an expert. You’ll get immersed in the prominent technology markets of security and open-source software.
We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
Learn and grow. Take on new challenges with the support of your team.