• Ensure historical records have been uploaded and catalogued appropriately, including retroactive enrollments • Maintain documentation repositories for system processes and configurations; refine Course Catalog with organized naming conventions • Optimize Workday configurations, including business process modifications, security administration, and learning security segments • Build new learning reports and dashboards to provide insights on learning trends, compliance training, and engagement • Provide technical support and guidance on how to advise employees, managers, and PXT teams on Workday Learning functionality • Assist in configuring campaigns and reminders, draft communications, and identifying opportunities for employee touchpoints • Refine user guides, QRGs, and training materials for Workday Learning • Develop Instructor guides for attendance management, system features, and best practices • Assess current state, understand training needs, and provide guidance on optimizing the Workday Learning experience • Recommend system improvements and process enhancements to drive engagement and efficiency (familiarity with Microsoft Teams integration and Outlook a plus) • Conduct ad hoc data projects and cross-collaborate for reporting requirements