• Develop and deliver comprehensive BI and analytics that measure member engagement and outcomes across Rightway’s Pharmacy Navigation and Specialty programs. • Analyze member engagement across multiple channels, including application usage, email, telephonic and other inbound and outbound communications. • Produce clinical team and client facing analytics for QBRs, executive reporting and ad hoc inquiries that clearly articulate program value, outcomes and opportunities for optimization. • Apply advanced analytical and statistical techniques to evaluate the effectiveness of member-facing clinical management programs (e.g diabetes, weight management, GLP-1 programs) and establish repeatable measures of efficacy. • Partner cross functionally with clinical, operations, product and client success teams to translate business questions into actionable analytics and scalable reporting solutions. • Support the definition and measurement of return on investment (ROI) for Pharmacy Navigation and Specialty programs for both clients and internal stakeholders. • Contribute to the evolution of Rightway’s analytics ecosystem by improving data preparation workflows, enabling self-service BI and supporting automated and standardized reporting. • Lead the development of analytical frameworks and methodologies to support strategic initiatives and new program launches. • Communicate complex analyses clearly through data memos, dashboards, presentations and verbal storytelling tailored to clinical and business audiences. • Use AI and advanced analytical tools to accelerate insight generation, root cause analysis and narrative development on top of governed BI models.