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Senior Director, Patient Access and Education

DirectorDirectorFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

31 days ago

Salary

$250K - $300K / year

Bachelor Degree15 yrs expEnglish

Job Description

• Lead and develop high-performing Field Reimbursement Managers and Nurse Case Managers • Oversee the comprehensive field-based Nurse Case Management and Access Program for Dyne • Foster a coaching culture that enables deeper connection with patients, caregivers, and HCPs. • Set the tone and culture of the team, role model Dyne patient and caregiver, and HCP engagement expectations • Cultivate a “One Dyne” mindset that prioritizes transparency, shared ownership and accountability, where the success of cross-collaborative field team is central to the success of the individual team. • Develop and execute a national plan that is strategically aligned with the overall US Market Access and Patient Services objectives and enables execution of regional business goals in partnership with other Field Leadership. • Manage hiring, onboarding, communication, performance, training and professional development across the team. • Collaborate with internal cross functional partners and external partners (specialty infusion providers, patient support services program) to ensure ongoing support to patients, and their families / caregivers and HCPs. • Develop and maintain strong relationships with HCPs involved with DYNE-251 therapy. • Ensure team expertise in insurance coverage, reimbursement, PA processes, and payer landscapes. • Drive problem-solving to resolve access barriers for patients, caregivers, and HCPs. • Deliver execution plans and manage KPIs supporting post-prescribing performance. • Identify and mitigate risks while ensuring compliance with Dyne policies. • Maintain deep understanding of DMD treatment journeys and adjust tactics accordingly. • Maintain knowledge of rare disease payer policies, including Medicaid.

Job Requirements

  • 15+ years of experience in the Biotech, Pharmaceutical or Healthcare industry
  • 10+ years of field reimbursement and/or nurse case management experience in the Pharmaceutical or Healthcare industries, including rare disease experience and launch experience with HCP-administered therapies, and ideally with home infusion therapies
  • 5+ years leading and coaching teams of Field Reimbursement Managers and/or Field Nurse Case Managers
  • Has prior experience supporting patients and their caregivers (e.g., nursing, counselor, social work, other allied health positions background) – ideally has worked with pediatric populations and/or within an environment that supported patient in-home visits
  • Has prior experience supporting coverage and reimbursement processes for HCP-administered, rare disease products
  • Can demonstrate a deep understanding of payer policies and processes for obtaining coverage / pre-certification and reimbursement for HCP-administered therapies, in particular with State Medicaid FFS and Managed Medicaid policies and processes
  • Experience working with IDNs, academic medical centers and large health systems
  • Empathetic, friendly, and relatable, with effective communication skills
  • Comfortable speaking with patients/families, HCPs
  • Willingness to work as leader of and part of an overall commercial team in a demanding environment
  • Embraces continuous learning/seeks knowledge
  • Travel is required. It is expected that the leader will be in field working with the team and meeting stakeholders on a regular basis.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities

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