• Partner with product, risk, operations, engineering, and business teams to develop, implement, and refine policies, controls, and workflows across AML/BSA, Sanctions/OFAC, CIP/KYC, CDD/EDD, transaction monitoring, and fraud. • Build and enhance transaction monitoring and fraud detection capabilities, including rules, thresholds, typology development, alert handling procedures, QA, and documentation to support regulatory expectations and operational efficiency. • Lead the design and oversight of internal and vendor-based screening/monitoring tools (KYC, sanctions, transaction monitoring, fraud tools), ensuring effective tuning, governance, change management, and continuous improvement. • Analyze trends across AML alerts, suspicious activity, account behavior, fraud attempts, chargebacks, and transactional anomalies to identify emerging threats, recommend remediations, and drive control enhancements. • Stand up and refine fraud response processes including case handling, escalation protocols, and cross-functional incident response collaboration. • Manage and prioritize projects across financial crimes scope, establishing operational cadence and driving coordination between technical, legal, data, and operations stakeholders. • Track regulatory, legal, and industry developments related to BSA/AML, KYC, OFAC, fintech financial crime, and fraud; translate requirements into practical program updates and business guidance. • Support the BSA Officer in evolving Flex’s Financial Crimes Program, including policy documentation, risk assessments, governance reporting, and annual program reviews. • Develop and deliver training programs supporting AML, sanctions, fraud awareness, transaction monitoring, and financial crime obligations across the organization. • Perform periodic assessments and thematic risk reviews to identify gaps, vulnerabilities, and control performance opportunities; propose targeted enhancements. • Serve as a key advisor to stakeholders across the company on AML, sanctions, KYC, and fraud risk matters; escalate issues appropriately and with clarity. • Support internal audits, bank partner reviews, and regulatory examinations, and coordinate remediation efforts where findings arise. • Design and maintain reporting and dashboards communicating program performance, key risk indicators, trends, and outcomes to senior leadership and partners.