Anthology Inc

Power of Together™

Customer Renewals Manager

ManagerManagerFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

64 days ago

Salary

$65.3K - $81.6K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Acting on behalf of Anthology as the primary sales interface for renewals with our partners and customers • Working with the internal account management and sales teams to develop and deliver win/win proposals which incorporate product/service expansion opportunities • Partnering with internal cross-functional team on pricing, quoting, and processing renewal contracts • Managing portfolio for the respective business unit, with the aim of achieving 100% on-time renewals and increasing retention rates • Collaborating with Account Executives and Customer Success Managers to identify customer account health risks and proactively incorporating mitigation strategies as part of renewal activities • Contributing to and assisting in executing the larger Anthology renewal strategy in alignment with Anthology’s corporate strategies • Coordinating and providing regular updates on status and forecasts to business segment leader and other senior business leaders • This role requires approximately 25% travel

Job Requirements

  • At least 5 years of experience in consultative selling, renewal management, and relationship management in an enterprise/solution and/or technical sales environment
  • 2-5 years of experience working with, building relationships with, and executing transactions through partners
  • Highly developed client service and client satisfaction focus
  • Experience operating within a fast-paced, multi-disciplined virtual team
  • Excellent oral and written communication skills and presentation skills
  • Fluency in written and spoken English

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