• Create and execute strategic plans focused on achieving territory-specific goals/KPIs, utilizing organizational tools (CRM, data, DOMO, and other analytics) to identify relevant opportunities and ensure sales effectiveness • Engage with account C-Suite and executive teams, across multiple sites and locations, allowing for a clear understanding of how to develop the account into a site of care that provides seamless experience and continued access to QUTENZA for appropriate patients • Provide superior full-service account support regarding all aspects of product access and education, including training HCPs and staff on proper application guidelines of Qutenza® for optimal patient efficacy • Build and maintain strong, lasting relationships with key customers, staff, and national/regional KEEs as a trusted advisor • Build an influential network of supporters to expand QUTENZA’s awareness within these accounts • Effectively prioritize and demonstrate commitment to maneuvering through obstacles and roadblocks, while remaining flexible, and resilient in a fast-paced, dynamic selling environment • Engage and inspire others with a positive, problem-solving approach when challenged by adversity • Pursue self-driven learning opportunities with demonstrated rigor to become a clinical pain market expert • Leverage and share knowledge with peers and cross-functional colleagues to ensure success across the organization • Create and hold oneself and teammates accountable to an atmosphere of transparency, trust, and a commitment to success