• Lead customers through software implementation solutions by leveraging Delinea’s delivery methodology. • Maintain utilization targets and complete project deliverables. • Configure and customize Delinea product solutions in line with customer Privilege Identity and Privilege Access requirements. • Become the subject matter expert of the Delinea software product line. • Build and maintain client relationships and become a trusted advisor. • Collaborate with integration team members to help scope, gather appropriate requirements, design, and implement Privilege Identity and Privilege Access solutions leveraging Delinea products. • Work efficiently with internal cross functional teams. • Produce deliverables such as architectural and configuration plans, extensible scripts, and documentation from the resulting environment. • Work independently by prioritizing and aligning work with organizational goals to achieve customer success. • Be a team player for the professional services organization by collaborating and taking direction from the Solutions Architect Leads and Professional Services Managers. • Be able to interact directly with technical contacts and all levels of management including executives (CTO, CIO, CISO, etc.) on client accounts.