• Own and evolve Two Chairs’ commercial operating foundation across systems, data, and go-to-market workflows • Translate commercial strategy into scalable execution by designing, administering, and continuously improving the tools, processes, and measurements that power payer, provider, and member growth • Ensure that go-to-market motions are operationally sound, measurable end-to-end, and aligned with clinical capacity and business priorities • Partner closely with Sales, Marketing, Clinical Operations, and Analytics • Serve as a primary administrator for Salesforce (Sales Cloud) • Administer and optimize HubSpot for marketing automation, lifecycle management, and nurture programs • Define and maintain MQL → SQL → pipeline → member start mappings • Own website operations and CMS updates (Webflow) to support faster, controlled GTM launches