• Engage directly with end users, resellers, consultants, and partners to understand project objectives, site constraints, and technical requirements. • Conduct site assessments, review architectural plans, and translate business needs into solution requirements. • Lead technical discovery sessions and provide advisory-level guidance on system architecture, infrastructure needs, and implementation expectations. • Partner with LG Sales, Channel, Specifier, and Business Management teams to ensure cohesive engagement strategies across enterprise and large-venue opportunities. • Provide technical leadership during customer briefings, demos, project reviews, and RFP responses. • Assist sales leadership in opportunity forecasting, pipeline accuracy, and qualification scoring. • Engineer integrated AV, DVLED, software, and controller architectures that align with project requirements, budgets, and deployment constraints. • Lead the creation of project documentation including BOMs, SOWs, installation assumptions, technical validation packets, use-case designs, and solution narratives. • Present solutions clearly and confidently to executive stakeholders, technical audiences, and customer engineering teams. • Work closely with LG Eco-System Partners (mounts, CMS, controllers, software, IoT, compute, etc.) to evaluate and specify third-party products that complement LG solutions. • Maintain awareness of partner roadmaps, new releases, and best-fit applications within the project portfolio. • Ensure compatibility, availability, and cost-effectiveness of all selected components. • Document project requirements, proposals, assumptions, engineering decisions, and risks clearly and consistently. • Maintain accurate opportunity data, solution notes, BOM/SOW attachments, and activity logs within Salesforce. • Report on pre-sales efforts, deal progression, and forecast readiness to the Sr. Manager of Solution Enablement and Sales Leadership. • Provide expert guidance on AV technology trends, DVLED best practices, controller capabilities, infrastructure planning, and integration methodology. • Act as a liaison between Design Services, PMO, Field Engineering, and Sales to ensure clean handoffs and successful delivery. • Support scoping, value engineering, and technical review cycles for projects between $500K and $6M+. • Collaborate with the Solution Enablement Operations team to develop project-based training materials, technical playbooks, and sales enablement content. • Mentor junior SEMs and Solution Engineers on solution design, process adherence, and technical best practices. • Train sales teams on opportunity qualification, solution standards, and LG solution positioning. • Evaluate existing pre-sales processes and recommend improvements that increase speed, accuracy, and predictability in solution delivery. • Facilitate post-engagement feedback from clients, sales teams, and project managers to strengthen future opportunities. • Promote consistency in scoping, documentation, BOM/SOW structure, and technical validation across the SEM team.