With Primary Care. For Primary Care.

Senior IT Operations Engineer

OperationsOperationsFull TimeRemoteTeam 501-1,000Since 2014H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

60 days ago

Salary

Not specified

Bachelor Degree6 yrs expEnglishCloud

Job Description

• Ensure that the organization’s IT infrastructure and systems remain reliable, secure, and performing at peak efficiency. • Be responsible for the health and stability of production environments. • Define, document, and implement Standard Operating Procedures (SOPs) across all critical IT systems. • Proactively design resilient systems, championing a culture of continuous improvement through automation and mentorship. • Collaborate with Product, Engineering, and Security teams to define and implement standard operating procedures for monitoring, disaster recovery, and change management.

Job Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.
6+ years of experience in IT operations or similar roles with demonstrated expertise in system administration and cloud network management.
Strong analytical and problem-solving skills, with a focus on user satisfaction and system efficiency.
Strong proficiency in managing IT infrastructure and services, including security, network, and systems administration.
Experience with IT compliance frameworks and security protocols.
Excellent communication and interpersonal skills to effectively support and collaborate with various departments.
Experience leading complex projects, proactively identifying infrastructure gaps and driving solutions.

Benefits

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!