• Liaise between the Business Unit (Regions), Centers of Excellence (COEs) and People Team across the organization to help drive and deliver the Company's comprehensive people experience strategy. • Act as a strategic partner to regional leadership teams, ensuring HR strategies align with overall business objectives. This involves a deep understanding of the business's unique challenges, budget, and goals. • Partner with leaders to anticipate business needs and develop strategies that drive performance, engagement, and retention. Serve as a trusted advisor to people managers providing guidance on organizational design, workforce planning, leadership development in collaboration with the Director of Total Rewards & Operations and the Manager, Learning & Talent Development. • Lead and coordinate cross-functional HR initiatives and projects, ensuring alignment with corporate goals and successful execution through strong project management practices. • Advise and guide leadership on organizational design, development, and change management solutions. • Champion positive change across the organization, providing coaching and skill-building to facilitate smooth transitions. • Leverages HR metrics to analyze trends, inform business decisions, and drive continuous organizational improvement and employee engagement. • Analyze trends and people data, summarize key insights, and make compelling recommendations for strategic actions and program adjustments to senior leadership. • Influence managers with data-driven insights and thoughtful recommendations to guide decision-making and solutions for employee relations, performance, retention, and engagement. • Coach and develop people managers through real-time guidance on employee performance, difficult conversations, conflict resolution, and day-to-day people management challenges. • Provide consultation and coaching to leadership and employees to manage complex employee relations issues in a fair, legal, and supportive manner. • Conduct thorough investigations when necessary and ensure compliance with federal and state employment laws. This includes making recommendations as appropriate. • Lead complex employee & labor relations, ensuring compliance in both union and non-union environments. • Advise employees and managers on policy interpretation and application, ensuring consistency and compliance. • Partner with leaders to ensure adherence to all federal, state, and local employment laws and regulations. • Partner with Legal to proactively identify risk areas, recommend corrective actions, and safeguard organizational integrity. • Responsible for the administration of employee workplace accommodation requests ensuring compliance with federal, state, and local regulations. • Develop targeted insights and programmatic recommendations to enhance employee retention rates. • Support programs that drive a culture of appreciation and recognition across teams.