Twist Bioscience
Synthetic DNA for Health & Sustainability
Director, Commercial Project Management
Project ManagerProject ManagerFull TimeRemoteTeam 501-1,000Since 2013H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
61 days ago
Salary
Not specified
Bachelor Degree8 yrs expEnglish
Job Description
• Lead and develop two Project Management Managers, setting clear priorities, performance expectations, and grow capabilities aligned to commercial objectives.
• Provide strategic oversight of the project management function, ensuring consistent execution in support of Sales and revenue goals.
• Act as the senior escalation point for high-value, complex customer projects, ensuring a high-touch, commercially focused response.
• Oversee critical project phases including feasibility, scoping, resourcing, execution, risk management, and delivery to commercial success.
• Align project priorities, capacity, timelines, and budgets with quarterly and annual Sales targets.
• Partner with operations leadership and scientific teams to resolve complex issues and implement scalable, commercially viable workflows.
• Deliver concise, executive-level project and forecast updates to Sales Leadership, Finance, and other key stakeholders.
• Maintain a high-level view of project pipeline and WIP, reporting status, risks, and commercial impact in weekly leadership reviews.
• Define and track key project and commercial metrics, including revenue conversion, on-time delivery, and capacity utilization.
• Support Sales enablement through strategic input on proposals, SOWs, service offerings, and selective customer engagements.
Job Requirements
- 8+ years of progressive project management experience in life sciences or a related field, with 4+ years in a high-impact, customer-facing or commercial leadership role.
- Bachelor’s degree in Biology, Chemistry, or a related field required; advanced degree (e.g., MS, MBA, PhD) and/or significant hands-on laboratory experience are a significant plus.
- Demonstrated strategic ability in managing the entire customer journey, from initial inquiry through service delivery and post-project engagement.
- Strong commercial understanding of service offerings, customer workflows, and their direct impact on revenue.
- Proven ability to influence, lead, and collaborate effectively with cross-functional executive teams, customers, internal operations, and the Sales organization.
- Exceptional track record of successfully managing large-scale, complex projects to exceed customer expectations and meet commercial objectives.
- Exceptional leadership, teamwork, and executive-level communication skills.
- A proactive, high-energy, and positive attitude with a strategic, results-driven mindset.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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