Twist Bioscience

Synthetic DNA for Health & Sustainability

Director, Commercial Project Management

Project ManagerProject ManagerFull TimeRemoteTeam 501-1,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

61 days ago

Salary

Not specified

Bachelor Degree8 yrs expEnglish

Job Description

• Lead and develop two Project Management Managers, setting clear priorities, performance expectations, and grow capabilities aligned to commercial objectives. • Provide strategic oversight of the project management function, ensuring consistent execution in support of Sales and revenue goals. • Act as the senior escalation point for high-value, complex customer projects, ensuring a high-touch, commercially focused response. • Oversee critical project phases including feasibility, scoping, resourcing, execution, risk management, and delivery to commercial success. • Align project priorities, capacity, timelines, and budgets with quarterly and annual Sales targets. • Partner with operations leadership and scientific teams to resolve complex issues and implement scalable, commercially viable workflows. • Deliver concise, executive-level project and forecast updates to Sales Leadership, Finance, and other key stakeholders. • Maintain a high-level view of project pipeline and WIP, reporting status, risks, and commercial impact in weekly leadership reviews. • Define and track key project and commercial metrics, including revenue conversion, on-time delivery, and capacity utilization. • Support Sales enablement through strategic input on proposals, SOWs, service offerings, and selective customer engagements.

Job Requirements

  • 8+ years of progressive project management experience in life sciences or a related field, with 4+ years in a high-impact, customer-facing or commercial leadership role.
  • Bachelor’s degree in Biology, Chemistry, or a related field required; advanced degree (e.g., MS, MBA, PhD) and/or significant hands-on laboratory experience are a significant plus.
  • Demonstrated strategic ability in managing the entire customer journey, from initial inquiry through service delivery and post-project engagement.
  • Strong commercial understanding of service offerings, customer workflows, and their direct impact on revenue.
  • Proven ability to influence, lead, and collaborate effectively with cross-functional executive teams, customers, internal operations, and the Sales organization.
  • Exceptional track record of successfully managing large-scale, complex projects to exceed customer expectations and meet commercial objectives.
  • Exceptional leadership, teamwork, and executive-level communication skills.
  • A proactive, high-energy, and positive attitude with a strategic, results-driven mindset.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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