Our mission: Enable all people to Celebrate Life and Express Love.
Bilingual Customer Experience Specialist
Location
Ohio
Posted
61 days ago
Salary
$16 / hour
Job Description
Job Requirements
- Previous experience in customer service or client support
- Strong verbal and written communication skills in English and Spanish
- Ability to multitask accurately with strong attention to detail
- Comfortable with data entry, Microsoft Word, Excel, and basic math
- Analytical mindset to interpret feedback and drive continuous improvement
- Bilingual skills are a plus (Spanish especially valued)
Benefits
- Employee discounts
- Spanish-language bilingual pay differential available (requires passing a spoken and written proficiency test)
- Up to 6 weeks of paid training, plus ongoing coaching and development
- Cross-training opportunities (e.g., chat support)
- Earn referral bonuses when your referrals complete 60 days
- Comprehensive medical, dental, and vision insurance to cover you and your family
- Generous 401(k) match after only one year to help secure your financial future
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