Keywords Studios

International technical and creative services provider to the global video games industry and beyond.

Enterprise Technical Account Manager

Technical Account ManagerSalesFull TimeRemoteTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Oregon, Texas, Washington

Posted

59 days ago

Salary

$150K - $200K / year

5 yrs expEnglish

Job Description

• Build and Execute Enterprise Account plan inclusive of defining technical strategies to expand share of wallet within existing customers by addressing whitespace opportunities. • Act as the single point of contact for customer health including owning overall account strategy, legal & billing discussions, and increasing overall customer usage of Helpshift platform and services. • Report on weekly, monthly, quarterly pipeline opportunity reporting and progress towards quarterly revenue goals. • Receive & Respond to customer RFI / RFP’s. • Use existing networks working within the games industry to open doors and create net new opportunities for Keywords.

Job Requirements

  • 5-7+ years of Account Management experience supporting Game Industry Customers.
  • Experience engaging with Game Publishers at the highest levels of the organization (CxO, Studio Head, SVP, VP, etc)
  • Experience managing and growing an existing book of business in excess of $20M+ ACV
  • Existing experience selling to or working within the Player Engagement ecosystem.
  • High attention to detail and ability to deliver as a ‘trusted advisor’ for our customers.
  • Superb written and verbal communication skills
  • Willingness to travel as required.
  • Must be self-motivated and able to operate in a remote environment

Benefits

  • Medical, Dental and Vision
  • Vacation, flexible paid time off, Personal days
  • Sick leave
  • Corporate holidays, including floating holidays
  • Life & Disability coverage
  • Paid Basic and AD&D insurance
  • Voluntary Legal, Accident, Critical Illness and Hospital Indemnity coverage

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