• Engage in requirements gathering, analyze business processes, and provide recommendations and solutions to clients • Lead architecture and design new IAM solutions • Drive capacity planning, logical and physical architecture design, hardware requirements definition, availability and continuity discussions • Direct IAM technology assessments and health checks • Communicate IAM program strategy and success to executive management • Install, Integrate, Configure, and Deploy IAM solutions • Develop and perform testing for IAM solutions • Provide knowledge transfer, training, and support as necessary • Maintain multiple environments following coding best practices and SDLC • Troubleshoot and maintain IAM solutions including product support • Remain current on IAM and IAM market trends, tools, methodologies, and best practices • Responsible for status reporting, escalation of issues, technical documentation, and working in a multi-task environment • Participate in sales calls, pre-sales demos and contribution to RFP's and SOW creation