• Own end-to-end delivery across all Dura Digital studios, ensuring our mission is reflected in every project we deliver • Lead delivery strategy, standards, and governance to ensure world-class execution across AI, data, design, engineering, and product engagements • Drive excellence across scope management, quality, timelines, financial performance, and client outcomes • Serve as the senior point of escalation for key client relationships, ensuring delivery aligns with expectations and strategic goals • Drive customer satisfaction across all engagements, ensuring clients feel empowered and supported through their AI-enabled transformation • Own delivery financials, including project profitability, margin targets, utilization, forecasting, and resourcing • Lead and mentor delivery leaders across global studios (Engineering, Data & AI, Human-Centered Design, Product) • Partner closely with Sales, Client Success, Marketing, Product, and studio leadership to align delivery operations with business strategy