• You will be the "Manager" of our digital sales team. • You will be supported by Sales Enablement (for messaging), Operations (for data), and Sales Leadership to ensure your agents are performing at the highest level. • Design and configure autonomous agents using Salesforce Agentforce, Flow, and Data Cloud. • Create agents capable of handling the entire B2C sales cycle, from initial outreach and objection handling to final transactions and closing the deal without human intervention. • Architect agents that engage B2B leads, identify upsell opportunities, qualify budget/authority, and seamlessly hand off "hot" leads to human sales reps. • Write the "brain" of the agent, translating sales methodologies into system prompts and logic gates. • Monitor their conversation logs, analyze win/loss rates, A/B test different outreach personas, and continuously refine their ability to convert. • Ensure agents have access to the right data (CRM history, product inventory, pricing) to make accurate, hallucination-free decisions.