Grow Financial Federal Credit Union
Be bold. Be great. Have fun.
Call Center Relationship Specialist
Location
Alabama + 26 moreAll locations: Alabama, Arizona, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Mississippi, Missouri, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming
Posted
23 days ago
Salary
$19 / hour
High School1 yr expExperience acceptedEnglishSpanish
Job Description
• Providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
• Cross-sells Credit Union products and services.
• Supports a sales and service environment that is focused on the credit union’s mission, vision and core values.
• The shift for this opening is Monday - Friday from 10am - 7pm with rotating Saturday coverage.
Job Requirements
- High school diploma required.
- Some college from an accredited college or university is preferred.
- 1-3 years sales and service experience required, preferably in a call center environment.
- Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills.
- Bi-lingual (English and Spanish) preferred.
- Working knowledge of Windows-based PC products and general office equipment.
- Must be able to sit for extended periods of time.
- Must be able to read, write, speak and type English.
- Must be able to hear and use a telephone.
- Use of computer requires repetitive keystrokes.
Benefits
- Remote/Work From Home Available
- Competitive pay starting at $19.25/hr + depending on experience
- Medical/Dental/Vision Insurance
- Employee discount on loans
- Professional Development Reimbursement of up to $5,250 per year for full-time team members.
- Paid Time Off 15 days/year & over 10 Paid Holidays
- Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
- Retirement Benefits (401K) Grow matches up to 8% for team members.
- Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.
