Articulate

Maker of the world’s most popular apps for online training, Articulate 360 and Rise. Trusted by 118,000+ orgs worldwide.

Marketing Operations Specialist

Marketing OperationsMarketing OperationsFull TimeRemoteTeam 201-500Since 2002H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

56 days ago

Salary

$68.4K - $90.6K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Support the development, testing, and enablement of ongoing and new marketing campaigns and workflows to streamline marketing operations. • Build, execute, and QA marketing campaigns within the marketing automation platform using established templates and standards. • Support various campaign types, including webinars, gated content, events, and nurtures. • Execute campaign-related operational tasks such as list uploads, segmentation, data validation, and campaign activation. • Oversee tasks related to lead flow, such as building and maintaining automation, workflows, and routing rules. • Build and maintain lightweight automations (e.g., Zapier flows) to support campaign intake, execution, or ad-hoc processes. • Assist with execution and validation within the customer engagement platform (CEP), including basic builds, QA, and data flow checks. • Collaborate with the GTM Ops team to ensure campaigns strictly adhere to the operational standards and are ready for launch. • Perform thorough QA prior to launch to validate logic, data, timing, and integrations. • Monitor campaigns post-launch and assist with troubleshooting as needed. • Build and maintain routine reports for cross-functional stakeholders as needed. • Identify opportunities to improve templates, workflows, and operational processes; suggest and help implement incremental enhancements. • Maintain clear documentation for campaign builds, processes, and recurring workflows.

Job Requirements

  • 2-5 years in marketing operations, campaign operations, or a similar role.
  • B2B SaaS experience required.
  • Hands-on experience building campaigns in a marketing automation platform (Marketo, HubSpot).
  • Exposure to customer engagement platforms (Braze, Pendo), with the ability to support builds, QA, and integrations.
  • Analytical skills to extract meaning and recommend actions.
  • Strong attention to detail and commitment to accuracy.
  • Outstanding communication skills.
  • Ability and desire to learn quickly and troubleshoot problems.
  • Four-year college degree or equivalent experience.

Benefits

  • This position is also bonus-eligible.
  • This position is eligible for Articulate’s robust suite of benefits which are detailed here.

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