• Develop, implement, and oversee compliance programs to ensure adherence to applicable legal, regulatory and contractual requirements (including healthcare regulatory and Medicaid-specific requirements), while empowering the company’s operational efficiency. • Serve as the company’s Compliance Officer and Privacy Officer, and the primary point of contact for our customers’ compliance teams as well as an ethics and integrity advocate and resource internally throughout the company. • Lead the response to customer compliance audits and any resulting remediations. • Advise internal teams (including clinical quality team) on best monitoring and escalation processes; conduct internal audits as appropriate. • Provide guidance and develop training to employees on compliance-related matters, including HIPAA, fraud and abuse, and workplace harassment, and adapt training content to relevant employee populations. • Work closely with the Human Resources and operations teams to ensure compliance with multiple state employment laws and relevant classifications (exempt/non-exempt, employee/contractor). • Be responsible for privacy compliance, including reviewing arrangements impacting flows of PHI or PII. • Lead investigation and remediation of any compliance or privacy breaches, in close collaboration with applicable teams, including any required notifications. • Establish systems for monitoring changes in healthcare laws and regulations and in internal operations, updating company policies and procedures accordingly. • Provide thought leadership on gap areas and their remediation, leveraging any applicable tools and resources. • Build and improve processes and drive the adoption of technology and other tools to ensure the scalability of the compliance function. • Collaborate with internal stakeholders, including legal, operations, and human resources, to address compliance concerns, leverage lessons learned into process improvements and integrate compliance into business strategies. • Respond to regulatory inquiries and manage relationships with external regulatory bodies to demonstrate a commitment to transparency and integrity. • Report compliance program updates and risks to senior leadership and the board of directors, highlighting how compliance strengthens the organization's credibility and operational resilience.