Confluent

Set data in motion.

Director, Product Operations

Product OperationsProduct OperationsFull TimeRemoteTeam 1,001-5,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

59 days ago

Salary

$277.5K - $333K / year

Bachelor Degree8 yrs expEnglishReact

Job Description

• Unify Our Core Rhythms: Centralize ownership of mission-critical processes (like New Product Introduction and the Product Development Lifecycle) to ensure they are driven by a strong Product Strategy. • Bridge Strategy to Action: Close the gap between leadership vision and team execution, ensuring that strategic decisions are seamlessly translated into adopted, working processes across the entire organization. • Elevate Our Planning: Transform our planning cycles from events we react to into deliberate, impactful drivers that position the Product organization for success. • Design the Product Operating System: Treat the Product Development Lifecycle (e.g., PRFAQ, PRD, NPI) as a product. Continuously iterate based on PM feedback to eliminate friction and maximize velocity. • Drive Strategic Alignment: Act as Chief of Staff to the CPO, translating strategic intent into clear execution. Lead the coordination and preparation for major company ceremonies (QBRs, All-Hands). • Own the Narrative & Standards: Develop high-impact executive communications and presentations for the CPO. Define and enforce the "Gold Standard" for product artifacts and team rituals. • Master Change Management: Design and lead the rollout of all new processes, ensuring PMs understand the *why* and have a seamless adoption experience. • Centralize Data & Tools: Establish a Single Source of Truth for product analytics. Strategically manage and optimize the core Product tech stack (Jira, Mixpanel, etc.) to enable workflows. • Lead and Mentor: The Product Operations team, shifting the focus from reactive execution to proactive, visionary system design.

Job Requirements

  • 8+ years in Product Management, Product Operations, or Program Management, with at least 3 years in a leadership or people management capacity.
  • Ability to look at a messy, fragmented set of activities and instantly visualize the clean, elegant system that can replace it. You are expert at mapping workflows and identifying leverage points.
  • Proven track record of driving lasting adoption of new processes across large, diverse teams, using masterful communication, empathy, and strategic repetition.
  • Ability to translate the CPO’s high-level strategic intent into concrete, tactical plans for the team. You are a trusted partner capable of confidently interfacing with leadership across Engineering, Sales, and Marketing.
  • Experience in partnering with data analysts and engineers to design and build reliable dashboarding and insight infrastructure.

Benefits

  • Offers Equity

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