Sardine

Combine risk, compliance, and payment protection to increase customer trust and loyalty - all from one powerful API.

IT Operations Lead

OperationsOperationsFull TimeRemoteTeam 51-200Since 2020H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

56 days ago

Salary

$120K - $180K / year

Bachelor Degree7 yrs expEnglishCloudGoogle Cloud PlatformJamfMac OS

Job Description

• Design, maintain, and improve core IT systems, including Google Workspace, device management (JAMF), and GCP cloud infrastructure • Partner with People and Talent on onboarding and offboarding, hardware provisioning, and access management for a growing, global team • Manage tools like VPN, password management, and endpoint security; ensure systems are patched, monitored, and compliant with internal security standards • Serve as a primary point of contact for IT issues, supporting teammates via Slack, email, and video • Maintain accurate hardware and software inventories and help administer our collaboration stack (e.g., Slack, GitHub, Asana) • Keep systems documentation up to date and share regular updates on system health, risks, and improvements

Job Requirements

  • 7+ years of experience in IT operations, systems administration, or technical support in a fast-moving environment (startup or high-growth experience is a plus)
  • Comfort supporting macOS environments, networking basics, and hardware troubleshooting
  • Hands-on experience administering Google Workspace and deep familiarity with MDM workflows
  • Exceptional verbal and written communication skills; ability to explain complex technical concepts to non-technical stakeholders
  • A self-starter who can prioritize a diverse workload and manage the IT roadmap independently
  • Preferred tooling & skills:
  • System Administration: Hands-on experience with JAMF, BetterCloud, 1Password, and GitHub
  • Collaboration & Productivity: Proficiency in managing enterprise environments for Slack, Asana, Chrome, and Microsoft Office
  • Cloud & HRIS: Experience with Google Cloud Platform (GCP) and HRIS automation tools like Rippling

Benefits

  • Generous compensation in cash and equity
  • Early exercise for all options, including pre-vested
  • Work from anywhere: Remote-first Culture
  • Flexible paid time off and Year-end break
  • Health insurance, dental, and vision coverage for employees and dependents - *US and Canada specific*
  • 4% matching in 401k / RRSP - *US and Canada specific*
  • MacBook Pro delivered to your door
  • One-time stipend to set up a home office — desk, chair, screen, etc.
  • Monthly meal stipend
  • Monthly social meet-up stipend
  • Annual health and wellness stipend
  • Annual Learning stipend

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