Sardine
Combine risk, compliance, and payment protection to increase customer trust and loyalty - all from one powerful API.
IT Operations Lead
Location
United States
Posted
56 days ago
Salary
$120K - $180K / year
Bachelor Degree7 yrs expEnglishCloudGoogle Cloud PlatformJamfMac OS
Job Description
• Design, maintain, and improve core IT systems, including Google Workspace, device management (JAMF), and GCP cloud infrastructure
• Partner with People and Talent on onboarding and offboarding, hardware provisioning, and access management for a growing, global team
• Manage tools like VPN, password management, and endpoint security; ensure systems are patched, monitored, and compliant with internal security standards
• Serve as a primary point of contact for IT issues, supporting teammates via Slack, email, and video
• Maintain accurate hardware and software inventories and help administer our collaboration stack (e.g., Slack, GitHub, Asana)
• Keep systems documentation up to date and share regular updates on system health, risks, and improvements
Job Requirements
- 7+ years of experience in IT operations, systems administration, or technical support in a fast-moving environment (startup or high-growth experience is a plus)
- Comfort supporting macOS environments, networking basics, and hardware troubleshooting
- Hands-on experience administering Google Workspace and deep familiarity with MDM workflows
- Exceptional verbal and written communication skills; ability to explain complex technical concepts to non-technical stakeholders
- A self-starter who can prioritize a diverse workload and manage the IT roadmap independently
- Preferred tooling & skills:
- System Administration: Hands-on experience with JAMF, BetterCloud, 1Password, and GitHub
- Collaboration & Productivity: Proficiency in managing enterprise environments for Slack, Asana, Chrome, and Microsoft Office
- Cloud & HRIS: Experience with Google Cloud Platform (GCP) and HRIS automation tools like Rippling
Benefits
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - *US and Canada specific*
- 4% matching in 401k / RRSP - *US and Canada specific*
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
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